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TheGlaz
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HP Support/Repair Billing Contacts

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We have had some laptop and desktop repairs made lately.  Is there a repair billing business number that I should be calling to verify payments that we have made? 

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TheGlaz
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I found a number to call and got it all worked out. I had to provide a check number for the payment that was made and re-iterated to the billing representative that we verified the check had been cashed weeks earlier by HP, just not properly attributed to the invoice.

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The_Fossette
HP Support Agent
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@TheGlaz

 

I reviewed your post and I understand that you wanted to know about the payments you have made for the laptop repair.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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TheGlaz
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I found a number to call and got it all worked out. I had to provide a check number for the payment that was made and re-iterated to the billing representative that we verified the check had been cashed weeks earlier by HP, just not properly attributed to the invoice.

View solution in original post

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