Hi, I bought PC from PC World on 5/3...... when I bought it the salesman said that the PC had been set up ready for use ... it was in a box that had been resealed by PC World and marked as 'set up'. The salesmand was keen to tell me that there was usually a cost for setting up a PC like this (£35) and that it saved me having to do anything other than plug it in and go !!!
Then as I start to get familar with the PC & notice that a message from HP tells me my HP warranty expired on the 12/3 ... how can this be when I have only had the PC for 7 days ???
I was not told I had to register anything (PC World said they had set everything up) nor was I told why the warranty had expired.
Can anyone tell me how to resolve this situation i.e. I believe I should have a year's warranty with HP and I want this to be confirmed by them but what do I need to do and how ??