cancel
Showing results for 
Search instead for 
Did you mean: 
Shiven18
New member
3 1 0 0
Message 1 of 2
871
Flag Post

Solved!

HP care pack

HP Recommended
4MM42EA
Microsoft Windows 10 (64-bit)

So, I recently bought my laptop and I didn't buy care pack with it as I wasn't sure about it. Then later I did, but the problem is I bought the wrong one as it was not compatible with my laptop. It said HP home laptop so I thought it was. Now how do I get refund on this as the care pack isn't registered and it is obiviously no use to me.

Any help will be appreaciated. 

 

0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions
danny-r
Retired
Retired
8,250 7,081 144 480
Message 2 of 2
Flag Post
HP Recommended

@Shiven18

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP

View solution in original post

0 Kudos
1 REPLY 1
danny-r
Retired
Retired
8,250 7,081 144 480
Message 2 of 2
Flag Post
HP Recommended

@Shiven18

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP

View solution in original post

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation