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Sofia_V
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HP customer support - User Is Deactivated

HP Recommended
Elitebook
Microsoft Windows 10 (64-bit)

I followed the entire registration process and now I have to configure my case management profile settings. The problem is that the dropdown menu’s for display language, time zone, country, etc. are not working. On the top of this page I can also see “User Is Deactivated”. 

 

It's exact the same problem as:

By now you would think that this problem has already been solved but it still occurs. There should be a way to fix it ourself since trying to get in contact with HP support takes time: searching for their e-mail + waiting for an answer. I've sent one but I didn't find this e-mail on this website. I got it from another forum thread. 

 

Has anyone found a way to solve this problem?

 

Sofia_V_0-1629193278288.pngSofia_V_1-1629193285752.pngSofia_V_2-1629193292692.png

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation