• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Since apparently I have similar issues to everyone else and will need a new computer, after reading the forums I'm not sure another HP will be in my future. The most common used words in the forums are:

 

Overheating

Freezing

Won't turn on

Graphics card fried

 

I bought a chill mat for my HP laptop because it caused burns on my leg and also on a table runner. HP needs to look into the fact that most of their laptop and desktops are a serious fire hazard O.o

 

Also, as much as I dislike Dell in many fashions, they at least will fix problems. When my screen broke under warranty, HP refused to fix it finding some loophole to wiggle through.

 

I think HP SERIOUSLY needs to consider looking into better cooling methods for their computers. I found this post in which an HP customer had to get the Fire Department, HP and American Express involved. American Express...the credit card company....took care of HP's problem and not HP

 

http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/HP-M9515F-Caught-Fire/td-p/338185

1 REPLY 1
HP Recommended

Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message

Wendy M - HP Support Forums Moderator

Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.

Rules of Participation

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.