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Rajeshpintu
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HP rebate denied because of wrong reasons

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Hi,
I purchased a HP laptop Pavilion dm4 1160us on 1-Mar-2011. As for rebate offer, Spring time savings which is valid between Jan 1 , 2011 and June 11, 2011, I am supposed to receive a $50 mail in rebate.

Instead my processing was denied. And mail was sent to me mentioning the reason that purchase date is not with in offer. 
I could not believe a company of HP brand value could cheat customers like that . I have provided all details. And every body knows Mar 1 2011 (my purchase date) falls between Jan 1 2011 and June 11, 2011.

 

What to do in this case ? Can't think company like HP can do mistakes at their end.

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SedonaF
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Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message.

Thank you.

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