cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Jerzisapphire
New member
2 1 0 0
Message 1 of 2
138
Flag Post

Held in TN for custom issues over a week

HP Recommended
HP 15 Laptop PC

Ordered a laptop on November 27th, it shipped a few days after, reached Memphis TN over a week ago and it's still there today 12/20/2020. Tried calling, emailing, chatting and NOTHING. No movement, no response, no help. This is by the far the worst order I have ever placed. And to think this is a reputable company?? The customer service is terrible and I can only hope the product, itself, isn't as bad. This is ridiculous!! My laptop should have been here weeks ago even with delays. If I would have thought this would be the outcome, I would have just spent the extra money and bought a laptop from Best Buy. I am so disappointed in HP. Where the heyll is my laptop!!??? Oh and yes, I emailed that 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,962 2,158
Message 2 of 2
Flag Post
HP Recommended

@Jerzisapphire

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation