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Rachel6
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Help! screen said imminent failure of hard drive...

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the last few days a blue screen has appeared with a message that essentially says:

1720-SMART Hard Drive detects imminent failure.

Failing Drive: SATAO

Failing Attribute: # 05

 

is this stoppable? reversable? what do i do?

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MKazi
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@Rachel6

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I came across your post and understand that you get a message on your laptop about the hard drive. It says 1720-SMART Hard Drive detects imminent failure. I'd like to assist you with this case.

 

I would like to know if any changes (hardware or software) took place on the laptop after which this issue may have started. Meanwhile, I did some research and found that the hard drive has either failed or about to fail in your computer.

 

I suggest you to review the steps performed in this link which will help to try and take a backup and run the hard drive test: http://hp.care/2iyWhs4. Hope this information helps. Feel free to let me know the results. All the best! 🙂

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