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d0802
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Hinge not properly aligned

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Hp Spectre X360
Microsoft Windows 10 (64-bit)

I just called hp rep about my laptop because of the misaligned hinge. It does not make any sounds or cause any problem, it just looks off and maybe there can be some long term effects on the laptop. They started a repair order but I was wondering if it can do damage over time to my laptop. There seem to be many forums that say hp replace the hinge but it still crooked, is it worth sending my laptop to fix for this minor issue? especially during covid19?

IMG-1601.jpg

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @d0802

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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