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jayne2620
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Message 1 of 2
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How do I contact the chat line?

HP Recommended
Deskjet 2620
Microsoft Windows 10 (64-bit)

I've had nothing but problems with this Deskjet - not least of all trying to contact someone to help solve the problems.  Last problem it took me ages and I  happened upon a chat line as I trolled through page after page - as HP don't advertise its extistence do they?  Now I have another problem and I have spent hours trying to find the chat line again, but to no avail.  This is the worst customer service I have experienced in recent time.  Please can someone send me a link to the chat line? I will never buy another HP product.

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Flower_Bud
Retired
Retired
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Message 2 of 2
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HP Recommended

@jayne2620

I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum.

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