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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2020 07:17 PM

HP Recommended
Product: Ink cartridge

I just received a printer/fax machine used and ordered ink that the machine said was low, however I think I ordered the wrong one how can I stop this order?  Or should I just want until I get it and send back? 

Thks in advance

2 REPLIES 2

‎05-13-2020 01:46 AM

HP Recommended

Hi

This is a volunteer led forum, and as such is not able to help in those areas.

 

I suggest you contact HP in your area and cancel as necessary.

https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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‎05-13-2020 04:09 PM

HP Recommended

@Thks

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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