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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-03-2021 01:55 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

Hello. Last December, I extended my warranty, and have received emails saying that it is on its way, then one asking me how my new "Product" experience is. However, I have not received the warranty, it doesn't appear in my HP Support Assistant program, and I am starting to wonder what is going on. I paid for a warranty, I need a warranty. Can someone please help?

Thank you!

1 REPLY 1

‎02-04-2021 02:01 PM

HP Recommended

@Craig_Envy

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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