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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-26-2020 04:14 AM

HP Recommended
Product: Chromebook 12b
Operating System: Linux

Hello,I have bought a hp chromebook 12b on 14th Jan 2020 at hp world adayar,chennai. Unfortunately the chromebook has been broken due to road accident and it has crashed totally and I have all the bills about that purchase so I have to know is there any insurance policy covers that the damaged chromebook or else can I exchange it with smaller amount? please kindly tell the information I raised because the store where I bought they didn't answer my questions

1 REPLY 1

‎01-26-2020 04:40 AM

HP Recommended

Hello
original manufacturer Here HP, guarantees the material only for material breakdowns, in no case, following an accident, a fall deterioration following a bad use etc!
If you have not subscribed to an additional guarantee from the seller or from HP which covers "accidents", you should check with your personal insurance!

https://support.hp.com/us-en/document/c05805564

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