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Kalai21
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Message 1 of 2
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Hp chrome book totally damaged due to road accident

HP Recommended
Chromebook 12b
Linux

Hello,I have bought a hp chromebook 12b on 14th Jan 2020 at hp world adayar,chennai. Unfortunately the chromebook has been broken due to road accident and it has crashed totally and I have all the bills about that purchase so I have to know is there any insurance policy covers that the damaged chromebook or else can I exchange it with smaller amount? please kindly tell the information I raised because the store where I bought they didn't answer my questions

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Prométhée
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Message 2 of 2
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HP Recommended

Hello
original manufacturer Here HP, guarantees the material only for material breakdowns, in no case, following an accident, a fall deterioration following a bad use etc!
If you have not subscribed to an additional guarantee from the seller or from HP which covers "accidents", you should check with your personal insurance!

https://support.hp.com/us-en/document/c05805564

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A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



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Windows 11 22h2 inside , user

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