01-26-2020 04:14 AM
Hello,I have bought a hp chromebook 12b on 14th Jan 2020 at hp world adayar,chennai. Unfortunately the chromebook has been broken due to road accident and it has crashed totally and I have all the bills about that purchase so I have to know is there any insurance policy covers that the damaged chromebook or else can I exchange it with smaller amount? please kindly tell the information I raised because the store where I bought they didn't answer my questions
01-26-2020 04:40 AM
original manufacturer Here HP, guarantees the material only for material breakdowns, in no case, following an accident, a fall deterioration following a bad use etc!
If you have not subscribed to an additional guarantee from the seller or from HP which covers "accidents", you should check with your personal insurance!
Sorry i'm using translate.google
give the model and P/n product number of the device
example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA
Please remember to mark the answers this can help other users
please click on the accept as solution button
if message provided an answer / solution to the problem