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08-11-2020 10:19 PM
Hello.. I wanna order a part but it says out of stock. I can still order it but what will happen? Will the company still get the part for me some way or what?
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08-11-2020 11:27 PM - edited 08-11-2020 11:31 PM
You are welcome.
Some people think we are indeed connected to the parts store, to HP Support, to the HP Store online sales...
Sometimes it is good to remind readers we a a volunteer workforce.
For an actual answer from the HP Parts Store - open the Parts Store > Self-Help > Select a subject
For example, select Frequently asked questions (FAQ section)
You may not find the exact answer you seek, but you'll get closer than "my opinion".
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.
08-11-2020 11:04 PM
@Yogayoga wrote:
Hello.. I wanna order a part but it says out of stock. I can still order it but what will happen? Will the company still get the part for me some way or what?
Back Order means you have to wait - maybe a little time or maybe a long time.
If you don't have a long time to wait, best to order the part from a different merchant.
Anyway, we are not HP Parts Store - we can only offer opinions.
My opinion is that back order could be a long wait for the part.
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.
08-11-2020 11:27 PM - edited 08-11-2020 11:31 PM
You are welcome.
Some people think we are indeed connected to the parts store, to HP Support, to the HP Store online sales...
Sometimes it is good to remind readers we a a volunteer workforce.
For an actual answer from the HP Parts Store - open the Parts Store > Self-Help > Select a subject
For example, select Frequently asked questions (FAQ section)
You may not find the exact answer you seek, but you'll get closer than "my opinion".
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.
08-11-2020 11:50 PM - edited 08-11-2020 11:55 PM
Ah, now I understand what you meant.
Back Order means the part is not available now.
Presumably, the part will be restocked at some point so you can get the part.
Discontinued parts - or parts that are never stocked at the store - might simply be listed with a part number, perhaps a compatibility list, and a notice the part is Not available from HP Parts Store.
Stay Safe.
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
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