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Mauibacon
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I have a multi hp scan print blah. I wanna recycle it. I think it’s a software issue, but ?

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Hp office jet pro 8600 plus
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Just want to donate- worked great, then a software issue I couldn’t wait for, went and got a 100 buck b/w printer. 
I bet it can be fixed and given to a school .

im on Maui. 

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Riddle_Decipher
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@Mauibacon Greetings from the HP Community!

What software issue are you referring to? could you elaborate more, so we can work on getting you a solution?

When was the last time it was working?

Any hardware or software changes done before the issue occurred?

Which OS are you using with the printer?

And what is the issue, in detail?

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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