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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-04-2021 07:29 PM

HP Recommended

I just purchase a care pack with my laptop. Return the laptop.  want to cancel the care pack. Where to call 

4 REPLIES 4

‎01-06-2021 01:36 PM

HP Recommended

@t2titu

 

I reviewed your post and I understand that you want to cancel the care pack warranty as you have returned the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎01-12-2021 04:29 PM

HP Recommended

 

 

 

Which one is Serial no for this care product and which category I should 

 

Product Service:
014 - 3 YR PICKUP & RETURN W/ACCIDENTAL DAMAGE
Agreement Number:
CA0000056052780001
Purchase Price:
$199.99
Hardware Serial Number:
5CD051B809
Discount:
$66.00
Hardware Model Number:
9WG30AV
Tax:
$0.00
Start Date:
18-DEC-2020
Total Payment Received:
$133.99
End Date:
18-DEC-2023
 
 
Payment Date:
02-JAN-2021
 
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‎01-12-2021 05:27 PM

HP Recommended

what is the ph no to call hp care pack return

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‎01-14-2021 09:03 AM

HP Recommended

@t2titu

 

Help me your region (Country) in a private message and I will share the contact details.

 

Cheers!

The_Fossette
I am an HP Employee

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