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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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I ordered a computer 4/27. Today is 6/2. I haven't heard anything via email since April.

HP Recommended

I've tried SEVERAL times to find the status of my order. Each time I'm sent to a text that wants me to buy a URL shortener??? Any human I talk to sends me to an automated response that gets me nowhere. I just want piece of mind that our money and/or computer wasn't stolen!!  At least notify us of delays so we don't worry. 

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1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Sahmi I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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