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jpy2
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Message 1 of 3
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I was being helped and now the forum will not let me log in and doesn't recognize my email

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I was being helped with a laptop problem and now the forum will not let me log in and doesn't recognize my email. I do not have access to my private messages.

 

My original ID was jpy1. I have created this account (jpy2) with the same email.

 

Please help. Thanks.

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Photoray002
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Hello @jpy2

I will notify the admins and someone will respond within the day.

 

 

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Photoray002
Level 15
Level 15
12,664 12,442 1,306 4,288
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@jpy2

 

I have been told its happening to several users now and HP is working on the issue. Someone will contact you as soon as its worked out.

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