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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-27-2011 06:38 AM - last edited on ‎02-21-2017 03:55 PM by HP Administrator

HP Recommended

Hi,

The web support portal for the  dv6-1236eo notebook has incorrectly listed a Service & Maintenence guide  in the manual download section.


Considering that both CPU and Chipset on the system board happen to be AMD and not Intel, that makes it the wrong manual.

 

Can this oversight be corrected so I may provide accurate advice to a forum member who is requesting information? 

 

Here is the specification for the notebook and here is the page where the Service & Maintenence guide are. This is the Service & Maintenence guide.

 

Kind regards,

erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2011 05:15 PM

HP Recommended

Hi erico,

 

I believe the correct MSG for that SKU is linked below:

 

http://h10032.www1.hp.com/ctg/Manual/c01744837.pdf

 

We are working to get the correct links posted for this model.

 

R

I am an HP Employee.

View solution in original post

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3 REPLIES 3

‎11-28-2011 01:11 PM

HP Recommended

Hi erico, 

 

Thanks for bringing this to our attention.  I'm going to pass this on, and I'll get back to you when I hear something back. Hopefully someone will look into it asap.

 

Regards,

 

SunshineF

 

 

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‎11-29-2011 05:15 PM

HP Recommended

Hi erico,

 

I believe the correct MSG for that SKU is linked below:

 

http://h10032.www1.hp.com/ctg/Manual/c01744837.pdf

 

We are working to get the correct links posted for this model.

 

R

I am an HP Employee.
Was this reply helpful? Yes No

‎12-07-2011 05:13 AM

HP Recommended
@rcspencer wrote:

Hi erico,

 

I believe the correct MSG for that SKU is linked below:

 

http://h10032.www1.hp.com/ctg/Manual/c01744837.pdf

 

We are working to get the correct links posted for this model.

 

R

Thanks for your response.

I was able to provide an accurate  answer to the members question because of it.

 

Best regards,

erico


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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