cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
sagu
New member
5 3 0 0
Message 1 of 6
754
Flag Post

Is authentication required before posting to these forums?

‎07-12-2013 03:10 AM - edited ‎07-12-2013 03:16 AM

HP Recommended

I registered to these forums today but I have been unable to post anything. Do I have to authenticate my account by clicking on some link in a confirmation e-mail? I have not seen any new e-mails in my inbox. I registered using Gmail. Does it matter which e-mail provider I use? And who can help me with this, and how can I get a new confirmation e-mail?

 

Edit:

Okay... so I was able to post my first message here. Then why did I see a message that said something about "authenticated account" or similar when I tried to start a new topic in the printer troubleshooting forum? Perhaps this particular forum right here (forum feedback) is excluded from the "authenticated account" requirement so that people can post here for help with registrations? Why else would I see these double standards?

0 Kudos
5 REPLIES 5
banhien
Level 19
Level 19
92,694 92,572 11,981 25,543
Message 2 of 6
Flag Post

‎07-12-2013 03:14 AM

HP Recommended

Hi,

 

I can't remember but yes, I think so. And NOW you can post. do you use same email address ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



sagu
Author
New member
5 3 0 0
Message 3 of 6
Flag Post

‎07-12-2013 03:23 AM - edited ‎07-12-2013 01:48 PM

HP Recommended

So I should have received a confirmation e-mail then?

 

I normally use Outlook to read Gmail over POP on my desktop, but just to be sure it didn't go to the spam folder I visited Gmail on the web but I could not find any new messages from HP.  The latest e-mail is from Gmail Team - "Welcome to the new Gmail inbox" - and that's not it.

 

I have not changed my e-mail address if that's what you mean?... and I have typed my e-mail address correctly, in case that's what you mean. But I have not received any new e-mail from HP.

 

Are you saying that you have authenticated my account now?

0 Kudos
erico
Level 17
Level 17
47,969 42,208 4,647 12,420
Message 4 of 6
Flag Post

‎07-12-2013 03:23 AM - edited ‎07-12-2013 08:01 AM

HP Recommended

Yes, it is required. The reason is that it is one of the security steps to prevent spamming attacks. 




I am not an HP Employee.
0 Kudos
sagu
Author
New member
5 3 0 0
Message 5 of 6
Flag Post

‎07-12-2013 03:30 AM

HP Recommended
I see I got a new e-mail now from HP Community Mailer, "subscription to topic" (subscription to this topic). So now we know that e-mail communication is not an issue. I can receive e-mails from your mail server.

I think you might have an issue here with your forums software or settings.
0 Kudos
OrnahP
Retired
Retired
2,881 2,490 39 93
Message 6 of 6
Flag Post

‎07-12-2013 05:27 AM

HP Recommended

Your account shows as being verified.  Thanks for your input, i will pass it along.  


-----------------------------------------------------------------------------------

OrnahP
HP Support Forums Moderator


🙂 Clicking the "Kudos Star" to the left is a great way to say thanks!
🙂 When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
Rules of Participation

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation