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Rachel011
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Message 1 of 2
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Issue with order, please help

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I made an order, money has been taken from my account. The tracking number is not working and the order is not showing up on my account.

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1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Rachel011 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

Please look for a private message requesting additional information.

 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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