If not, please share the link and elaborate on exactly what you need help with, as I'm an agent, not live but available on the HP community (since its not a one-one chat, there would be a slight delay in response, however, rest assured I could help you.
P.S: Welcome to HP Community 😉
Keep us posted,
the answer to the above question will help me, help you!
if any of the above questionnaires helped resolve the issue,