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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-31-2020 11:52 PM - edited ‎05-31-2020 11:54 PM

HP Recommended
Product: Order # 101300000436672
Operating System: Other

Hi,

I have ordered my laptop (Order # 101300000436672) on 24th May 2020.  As per the system given SLA 2 to 4 working days.  But till now I havent recd the product.  But received only the Laptop Bag!!!!

 

When will I get my Laptop.  HP Order Status Tracking portal is also not yet updated with the status and showing as "Waiting for Shipment".  Please clarify and deliver the laptop asap.

 

It is taking very long time to get connected to HP Support.

 

Thanks,

 

 

 

2 REPLIES 2

‎06-01-2020 12:00 AM

HP Recommended

Let me also send email to 

Alex Cho

President, Personal Systems
 
Can anyone in this community share Email IDs of HP Leadership?
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‎06-01-2020 07:52 AM

HP Recommended

Hi @HariDurai

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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