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Niqueee181
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Message 1 of 2
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Laptop stuck in Shanghai, CN

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HP Pavilion x360 - 15 Convertible PC

Good Morning, I recently purchased a computer and it is suppose to be here tomorrow. The computers has been sitting in SHANGHAI CN at a FedEx facility for 4 days and I really need this computer by tomorrow. 

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Niqueee181 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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