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TanishqBabbar01
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Message 1 of 2
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Left Hinge Broken, Part Connected to Hinge of Laptop is cracked and opening.

HP Recommended
HP Pavilion Notebook Au114tx
Microsoft Windows 10 (64-bit)

Hello,


My HP Pavilion Notebook left hinge broke and the left part is bit cracked and bulging every time I try to open my laptop. The laptop was not dropped or fell. When I open and close the laptop the hinge is shifting and then seperating lower case from the upper case and crack starts increasing from time to time usage. I am not able to close and open the laptop properly as I fear that it would completely destroy my laptop. The warranty is 1 Year, 1 Month on this laptop. 

Once I Tried Help From Hp Service but did'nt got satisfied service at all.

Please help.

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Cheron-Z
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Message 2 of 2
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@TanishqBabbar01

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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