cancel
Showing results for 
Search instead for 
Did you mean: 
Charlottehird
New member
1 0 0 0
Message 1 of 3
1,232
Flag Post

Legitimate or phishing email

HP Recommended
Probook
Can someone please let me know if this email I received was legitimately from HP?

From: alerts@alerts.hp.com

Critical Security Bulletin - Sep 06 2017

HPSBGN03561 rev.2 - HP Support Assistant Potential Escalation of Privilege (c05648974)

Products: Laptops and Hybrids, Desktops & Workstations, Tablets, Accessories

Description: HPSBGN03561 rev.2 - HP Support Assistant Potential Escalation of Privilege

Critical Security Bulletin - Nov 07 2017

HPSBHF03564 rev 1 - Synaptics Touchpad Driver Potential, Local Loss of Confidentiality (c05827409)

Products: Laptops and Hybrids, Desktops & Workstations, Tablets

Description: HPSBHF03564 rev 1 - Synaptics Touchpad Driver Potential, Local Loss of Confidentiality


It seems real and if so, does this mean my laptop has been compromised or that I should be careful as others have been?

Thank you.
0 Kudos
2 REPLIES 2
danny-r
Retired
Retired
8,250 7,081 144 480
Message 2 of 3
Flag Post
HP Recommended

@Charlottehird

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
0 Kudos
mikec160
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended

yea i got same thing. every computer they made on lists. Could not figure out which one was mine. 2 could be ???? when i asked for more info from email they sent me a sorry you unsubcribed. so i got no where and it sounds important. then now im unsubscribed too. gees i even got that blue HP ? on my tasb bar for what GEES lousy get it together

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation