cancel
Showing results for 
Search instead for 
Did you mean: 
Euphemia6
New member
2 1 0 0
Message 1 of 3
341
Flag Post

Missing item for wireless mouse

HP Recommended

I purchased a wireless mouse and the dongle (connecting the mouse to the laptop via a usb port) is missing. It was supposed to be stored inside the mouse, but it wasn't there. The pack was purchase two weeks ago. The retailer advised me to contact HP, which I have attempted to do using the documents inside the packaging and following the instructions from the webpage to which I was directed. How in the name of all that is reasonable have I had to re-enter personal details twice, prove that I am a human being and battle with forms which are deliberately set-up to confuse simply to raise such a basic question? I cannot see any other forum or way to contact HP about this.

0 Kudos
2 REPLIES 2
Euphemia6
Author
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

It's me again. Why on earth are you calling me a student? Bad enough that you're collecting personal data, and now you're guessing stuff, too? 

0 Kudos
banhien
Level 19
Level 19
92,694 92,572 11,981 25,543
Message 3 of 3
Flag Post
HP Recommended

@Euphemia6 wrote:

It's me again. Why on earth are you calling me a student? Bad enough that you're collecting personal data, and now you're guessing stuff, too? 


Hi,

 

Like many forums, this forum uses some sorts of ranking and gives each member a "title" using academic system. Please read more information:

 

    http://h30434.www3.hp.com/t5/Miscellaneous-Topics-Read-Only/HP-Support-Forum-Ranking-Overview/m-p/6#...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation