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1sheen1
Level 1
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Message 1 of 2
136
Flag Post

Monitor

HP Recommended
Hp monitor 27 sv backlit monitor
Microsoft Windows 10 (64-bit)

I purchased monitor june 2020 not compatible with win 10 how can I get replacement free

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,886 1,961 2,160
Message 2 of 2
Flag Post
HP Recommended

@1sheen1

 

I reviewed your post and I understand that you purchase a monitor and it is not compatible with your operating system you are looking for a replacement.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your monitor.

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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