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Bigbenmon
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My HP laptop shuts down while I playing game when I reach 20 % (Power Saving Mode)

HP Recommended
HP Pavilion 15 bc401nh
Microsoft Windows 10 (64-bit)

My problem is, that my laptop shuts down not much before I get the notification that I have to plug in the adapter, usually when I reach 20 % (and my laptop changes intoPower Saving Mode).

If somebody can you help me, I would be very grateful!

My laptop is new, my battery too, I've just calibrated it two days ago, and I've installed all the drivers and I've refreshed the BIOS

too!

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Flower_Bud
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@Bigbenmon

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, your notebook shuts down before the notification to plug the charger, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Did you update BIOS?

Did you change the Power settings? 

 

If not, let's try these steps:

  1. In Windows, search for and open Control Panel.

  2. Search for power, and then click Power Options.

  3. Select an option under Choose or customize a power plan.

  4. Click Change plan settings

  5. Select Restore default settings.

  6. Restart your notebook 

Let me know how this goes,

Cheers!

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

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