My HP laptop shuts down while I playing game when I reach 20 % (Power Saving Mode)

[Bigbenmon]

My problem is, that my laptop shuts down not much before I get the notification that I have to plug in the adapter, usually when I reach 20 % (and my laptop changes intoPower Saving Mode).

If somebody can you help me, I would be very grateful!

My laptop is new, my battery too, I've just calibrated it two days ago, and I've installed all the drivers and I've refreshed the BIOS

too!

[Flower_Bud]

@Bigbenmon

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand, your notebook shuts down before the notification to plug the charger, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Did you update BIOS?

Did you change the Power settings? 

If not, let's try these steps:

1. In Windows, search for and open Control Panel.

2. Search for power, and then click Power Options.

3. Select an option under Choose or customize a power plan.

4. Click Change plan settings

5. Select Restore default settings.

6. Restart your notebook 

Let me know how this goes,

Cheers!

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