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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-12-2016 12:45 AM

HP Recommended

Hi.

 

I have registered here yesterday and created new topic with my printer issue.

When I wanted to log in today, I found out both my account and post stopped existing.

 

Why? Did I do something wrong? I didn't get any message about any issues with my account.

 

Best regards,

M.

2 REPLIES 2

‎08-12-2016 01:09 AM

HP Recommended

Hi,

 

I think you may have included your first initial when creating your original profile - see the link below.

 

http://h30434.www3.hp.com/t5/user/viewprofilepage/user-id/2790870

 

Regards,

 

DP-K

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‎08-12-2016 01:29 AM

HP Recommended

Hmm, I'm confused.

 

I wasn't able to log in into that account (Wrong name or password message) and I had login remembered in the browser so I couldn't type it wrong.

Link in the email I've got confirming topic creation lead to: Page not found.

I used Forgot password option, and got the message that account with this email address doesn't exist.

 

So I've created new (this) account,  on the same email address, and usuallly it's not allowed to register multiple accounts on the same email, so it was clear to me that previous account doesn't exist anymore.

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