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rossnolan18
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My hp order got cancelled with no explanation

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I recently ordered the 13 inch hp envy x360 ryzen 7, which is out of stock right now. However hp told me that when the laptop comes back into stock they will ship it right away. Tonight i checked my order and it now says my order is "cancelled" with no explanation as to why. What do I do?

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asmita6658
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Hi @rossnolan18

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Have a great day! 

Asmita
I am an HP Employee

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