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My order was canceled by mistake and the money was not returned to my card

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HP Pavilion x360 14 Convertible PC
Microsoft Windows 10 (64-bit)

When you buy a laptop from your site, you first accepted the order and then you canceled it and the money didn't return to my card and you blocked it, it's already blocked for eight days

What should I do next? I really need money, contact me

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Message 2 of 2
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I am sorry you are stuck.


What to do?


Our Community is not an HP business group - we are not in any way associated with HP Sales, HP Support, HP Warranty, or HP Customer Service.


This response is a courtesy - we do not have a way to move people to the head of the line or connect anyone directly to Service, Warranty, or Sales / Customer Service departments.


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