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HP officejet 5258
Chrome OS

Have been unsuccessful at getting any issue resolved with HP customer support. Non existent supervisors not calling back. My 5258 that takes 63 cartridge was shipped from hp print smart the 65 cartridge and I tried for hours for getting the issue resolved. HP has lost a customer  this is the worst customer service!

HP Support Agent
HP Support Agent
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Message 2 of 2
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@Rickdarook, Welcome to the HP Support Community!


Apologies for the inconvenience. Are you referring to HP Instant Ink cartridges?


As the issue is related to Instant ink cartridges, I need more information to help you out.


Since the instant ink account details are confidential, please send me the required information via private message.


I am sending you a private message with the information required.


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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