Need to Cancel Order, Can't Reach Customer Support

[MILZ1]

I just placed an order online, but want to cancel. It is within the 1 hour range, but it has been impossible to reach customer service to cancel. Please help!!

[praveenbv]

Hi@MILZ1, Welcome to the HP Support Community!

Right now - for days past for likely for a while, the website and the phone lines to the Store are crazy busy.

You'll need to be patient - if you can get placed on hold, try not to give up...

What else?  Customer Service might be able to help.

Waiting a couple of days MIGHT help, though the rush could stay this way for a while.

Good Luck.

We'd love you have you join us as an HP new computer owner.  Smiling.

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