Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I just placed an order online, but want to cancel. It is within the 1 hour range, but it has been impossible to reach customer service to cancel. Please help!!
Hi@MILZ1, Welcome to the HP Support Community!
Right now - for days past for likely for a while, the website and the phone lines to the Store are crazy busy.
You'll need to be patient - if you can get placed on hold, try not to give up...
What else? Customer Service might be able to help.
Waiting a couple of days MIGHT help, though the rush could stay this way for a while.
We'd love you have you join us as an HP new computer owner. Smiling.
New Product? Need Help? HP Online Store – USA – Customer Service
Not your HP store? Scroll to the bottom of the website and click the Flag to change regions.
Customer Service - Examples
Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services
Select a subject type
Select Home and Home Office products > (Next) Select the type of order/information you seek
Hope this helps! Keep me posted.
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