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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
MILZ1
New member
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Message 1 of 2
121
Flag Post

Need to Cancel Order, Can't Reach Customer Support

HP Recommended
HP Pavilion Laptop - 15t-eg000 touch optional
Microsoft Windows 10 (64-bit)

I just placed an order online, but want to cancel. It is within the 1 hour range, but it has been impossible to reach customer service to cancel. Please help!!

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 329 397
Message 2 of 2
Flag Post
HP Recommended

Hi@MILZ1, Welcome to the HP Support Community!

 

Right now - for days past for likely for a while, the website and the phone lines to the Store are crazy busy.

You'll need to be patient - if you can get placed on hold, try not to give up...

What else?  Customer Service might be able to help.

Waiting a couple of days MIGHT help, though the rush could stay this way for a while.

 

Good Luck.

We'd love you have you join us as an HP new computer owner.  Smiling.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

OR

Select Home and Home Office products > (Next) Select the type of order/information you seek

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation