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Need to cancel my order

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I need to cancel my order and trying to do so since a week, I have already purchased other HP laptop from Costco as I wanted laptop urgently. How do I cancel my order? It is not shipped yet.

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Message 2 of 2
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@TrShri 

 

It is true - the HP Store and HP Store Customer Service are VERY busy.

 

Our Community is not a business group - we are not in any way associated with the HP Store, Customer Service.

 

This response is a courtesy - we do not have a way to move people to the head of the line or connect anyone to the Store Customer Service department.

 

Purely an observation:

If the order cannot be changed or managed and you receive the computer,

You have a "return" option time window - that too, is handled by HP Customer Service.

 

Good Luck.

Stay Safe.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

OR

Select Home and Home Office products > (Next) Select the type of order / information you seek

 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation