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Needed computer repair during warrantee

HP Recommended
HP ENVY x360 - 15-cn1073wm
Microsoft Windows 10 (32-bit)

I have called over 10 times. I keep getting hung up on. I have been trying to reach someone to send my computer in for repair for over a month. It does not turn on and the charging port went out. Will my warrantee be extended since you are not allowing customer to turn in equipment. Also how do I get the computer serviced. THis has been the worst customer service. I will not be buying another HP. 


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