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Never ever buying from hp again

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My local gas company has better service than hp. I made an order on Nov 31 at 9 pm. I was not made aware that once I made this order I won't be able to return, cancel, or refund (yes, what is this? who does this? is this even legal?) I am a student, by saving little money I was able to buy my niece who is overseas a laptop. My friends are going there on Dec 12 my estimated date of delivery is Dec 23. It is useless. What would I do with the laptop hp? Calling them since yesterday. Woke up early hoping they might pick up but no luck. So whoever represents hp here, what should I do? I'm not rich. Hp is a whole company I'm just a guy. I need help please please, please.

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Welcome to the HP Support Community. 


Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).


If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

I am an HP Employee

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