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Okaycool
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Never received order

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I know this isn't the place to go but HP doesn't seem to care so I'm trying all methods at this point. I ordered a Spectre that I never received and all I want is for HP to contact me and give me a refund. It's not okay to charge someone $1400 for a laptop that never gets to them and then to ignore all communication with them. I really hope nobody ever has to go through this because I've never been more frustrated in my entire life.

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Okaycool

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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