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JadeCiara
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No email confirmation

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I haven't received a confirmation email on an item I purchased. It hasn't been a week yet but it's been well over 48 hours. The only proof I have of making that purchase is my bank statement. I understand that there will be a delay in shipping because of the pandemic but I don't get why I haven't received an email yet regarding my purchase. 

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Dragon-Fur
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Message 2 of 2
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@JadeCiara 

 

Assuming you did purchase the item from the HP Store,

If you have not done so,

Please do contact Customer Service at the Store.

 

Example

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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