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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2021 05:01 AM

HP Recommended

Hello Team,

 

I cannot create business support case with HP Technical support. I am registered and can login HP.support page, but at the moment I go to "Create business support page", the system asks me to register again and saying that such user exists.

 

Please could you forward this query to the HP team supporting this website to resolve this issue as I have pending requests for technical assistance to log.

 

Kind regards,

Eldo Joy

2 REPLIES 2

‎03-04-2021 10:56 AM

HP Recommended

@Eldo_Joy, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎03-05-2021 07:30 AM

HP Recommended

I, too, am having this exact issue registering. I actually just posted here. Any assistance would be appreciated. I have someone on my team that is having the exact issue as well...

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