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Jenkin
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Message 1 of 2
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Order Status not being updated, no emails

HP Recommended
Omen Obelisk 875-1045m
Microsoft Windows 10 (64-bit)

Well, I've been checking my order status frequently, and the black has been going up to the build assembly, but when the date came, the black bar disappeared, and the day past. The shipment day was supposed to be the 29th of April 2020, but its been a day later, and I don't know if HP should email me about delays or so.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jenkin I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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