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Specter36011
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Message 1 of 2
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Order declined and was charged HP call support isn't helping

HP Recommended
Hp spectre x360
Microsoft Windows 10 (64-bit)

Hi, i purchased HP spectre x360 during Black friday my order was immediately declined and i was charged since then everyday i have been trying to reach HP support through 3 different phone number and email. Email personals always tell me to contact them in call and whenever i try to call them i have to literally wait for for over 70 min and then they say we need to reconnect you to that department and its been 2 weeks and im no where close to getting my money back. Its so frustrating

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Specter36011

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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