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Order declined

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Microsoft Windows 10 (64-bit)

Hi ,

I placed an order on Cyber monday 2 laptops
XXXXXXXX. It declined. So I called the sales customer care and they helped me place another order XXXXXXXX with the same amount as the cyber monday deal. Again this order got declined and the sales customer care executive stated that it is the internal HP security team that declined it. I used these 2 cards on a lot of sites everywhere they are working, not on the hp website.

I request you to kindly provide this same deal and allow to place another order from my hp account or my friends hp account.

The HP team has always been helpful in the past and has good customer service.

Thanks in Advance
Vihari A

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HP Support Agent
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Message 2 of 2
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@VihariA

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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