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WaynesWorld1
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PAYPAL REFUND WAS TOLD IT WOULD TAKE 8 DAYS TO GET MY MONEY BACK ?????????????

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HELLO I PAID FOR A PC VIA PAYPAL  AND CANCELLED THE ORDER WITHIN HOURS. CALLED HP AND THEY TOLD ME IT WILL TAKE 8 DAYS TO GET MY FUNDS BACK INTO PAYPAL. I PAID WITH FUNDS IN PAYPAL ACCOUNT ALL SOMEONE HAS TO DO IS CLICK THE REFUND BUTTON. IM FRUSTRATED AS WANT TO BUT ANOTHER COMPUTER WITH THEM BUT CANT AS I SPENT £1,995. SO UPSET WITH HP

 

ANY SUGGESTIONS PLEASE

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banhien
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@WaynesWorld1 wrote:

... ALL SOMEONE HAS TO DO IS CLICK THE REFUND BUTTON. ...


@WaynesWorld1

 

Welcome to HP Support Forum. Sorry to say banking and finacial systems won't work like that. When you pay people using an account, money has to be in their account (and confirmed) before they can refund to you. They CAN'T simply click REFUND as you thought.

 

You can ask for refund immediatly if paying money over the counter. But in many cases, depending on amount of money, they have to get approval from higher rank, even you still see your money in their hands.

 

Hope this makes sense.

 

Regards.

BH
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