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Amyt1
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Password reset for hp mini

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I received an hp mini 110 from my job's lost and found that someone had left well over 3 months ago and never returned to claim. However there is a password on it that I do not know. Any way of getting past it? I keep getting system halted CNU9375ZJC?
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DavidPK
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@Amyt1

 

Enter    e9lofxq0we     ( Note that the 3rd character is a lower case L and the 8th is Zero )

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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DavidPK
Level 18
49,520 49,455 9,902 16,876
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@Amyt1

 

Enter    e9lofxq0we     ( Note that the 3rd character is a lower case L and the 8th is Zero )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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Amyt1
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It worked, Thank you so much! How do I get that password off completely? When I turned off then restarted later, it came back up. Thanks for all your help!
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DavidPK
Level 18
49,520 49,455 9,902 16,876
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Hi,

 

You're welcome :generic:

 

You can remove the need for a power on password as follows - use the code from my previous post where necessary.

 

Shut down the notebook.  Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu.  Use the arrow keys to highlight the Security tab and hit enter.  Use the arrow keys again to highlight power on password and hit enter.  Enter the current password ( use the code in my previous post ) and then for the new password, just leave this blank and hit enter - do the same for the confirmation field.  Press f10, select to save the new settings and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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