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TCF
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Message 1 of 2
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Phone call from HP after ordering laptop.

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Laptop
Microsoft Windows 10 (64-bit)

I received a phone call from HP today wanting to verify my email and home address. I purchased a laptop on line last night. Is this legit.

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Cheron-Z
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Message 2 of 2
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@TCF

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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