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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-25-2017 08:53 AM

HP Recommended
Product: 840 G5
Operating System: Microsoft Windows 7 (64-bit)
 Hi can someone point me in right direction to get this resolved
( can't enter anyhing into the Account name field )
Please validate the Organization Account for your Site Account by contacting HP or refer to the Help page.

This is when I try to edit my profile

Regards

Mick

 
1 REPLY 1

‎09-25-2017 03:18 PM

HP Recommended

@mick0691

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I work on behalf of HP
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