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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Pwka
New member
4 1 0 0
Message 1 of 4
495
Flag Post

Poor customer service

‎11-29-2020 03:20 PM

HP Recommended

I can't believe that XP will not give me a phone number to talk to a human just because my computer is out of warranty I spent $2,000 on it I've never asked for a question about it since then and they want to charge me to answer a question

3 REPLIES 3
Bob_Headrick
Level 16
Level 16
33,706 17,567 2,459 7,661
Message 2 of 4
Flag Post

‎11-30-2020 07:13 PM

HP Recommended

The warranty support is for folks with products in warranty. For free support after the warranty period is over please post your questions in the forum here.  If you have a notebook computer find the appropriate board here:  https://h30434.www3.hp.com/t5/Notebooks/ct-p/Notebook.  If you have a desktop computer pick from the categories here: https://h30434.www3.hp.com/t5/Desktops/ct-p/DesktopPC.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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Pwka
Author
New member
4 1 0 0
Message 3 of 4
Flag Post

‎12-01-2020 06:43 AM

HP Recommended

Don't worry, I got it fixed at Office Max in 8 minutes. Much better service than HP. 

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Bob_Headrick
Level 16
Level 16
33,706 17,567 2,459 7,661
Message 4 of 4
Flag Post

‎12-01-2020 04:20 PM

HP Recommended

It is good that you got your issue resolved.  Since you never posted your issue in the forum we were not able to help you, maybe next time.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

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