Poor customer service

Pwka · ‎11-29-2020

I can't believe that XP will not give me a phone number to talk to a human just because my computer is out of warranty I spent $2,000 on it I've never asked for a question about it since then and they want to charge me to answer a question

Bob_Headrick · ‎11-30-2020

The warranty support is for folks with products in warranty. For free support after the warranty period is over please post your questions in the forum here. If you have a notebook computer find the appropriate board here: https://h30434.www3.hp.com/t5/Notebooks/ct-p/Notebook. If you have a desktop computer pick from the categories here: https://h30434.www3.hp.com/t5/Desktops/ct-p/DesktopPC.

Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Pwka · ‎12-01-2020

Don't worry, I got it fixed at Office Max in 8 minutes. Much better service than HP.

Bob_Headrick · ‎12-01-2020

It is good that you got your issue resolved. Since you never posted your issue in the forum we were not able to help you, maybe next time.

Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click the "Thumbs Up" to say "Thank You"